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Faq
HOW WE USE YOUR INFORMATION?
We take reasonable steps to ensure that your information is relevant to its intended use, and that it is accurate and up to date. As a registered yourbedin.com subscriber, you can access and update your contact information, personal preferences and e-mail subscription choices at any time by visiting the Preference Centre page on the Hostelword.com website. The information that you submit helps us to make your emails more useful, interesting and relevant to you.
We use Cookies and pixel tags on our website and in our e-mails in order to help us measure the effectiveness of our email marketing programs and to identify the pages which our customers visit on our website. You may disable the use of cookies through your browser’s settings.
We want to make it easy for you to take advantage of the travel-related opportunities which we feature on our website. As such we may send you emails that contain information about your apparent travel-related interests. For example, if you search for a hostel in New York on our website and have not yet booked your travel, we may send you an email message to tell you about a special offer for New York hostels. Likewise, if you receive an email from us with information in it about Paris and then show an interest in Paris as a destination or Paris hostels by clicking on the link about Paris in the email, you may receive an email about Paris hostel offers or other French destinations. We believe these email messages will provide you with useful information about travel-related offers available through our site. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
We would not sell or rent your personal information to third parties for their marketing purposes without your prior consent.
In the event that you choose to participate in our Member-Get-Member program, we will only use information about your referred friends to invite them to subscribe to our email newsletters and email offers and, if they subscribe, for any other purpose notified to them at the time of subscription.
On occasions, we may supply statistics about our customers to third-parties such as hostels or other agents. These statistics never contain personally identifying information.
We use Cookies and pixel tags on our website and in our e-mails in order to help us measure the effectiveness of our email marketing programs and to identify the pages which our customers visit on our website. You may disable the use of cookies through your browser’s settings.
We want to make it easy for you to take advantage of the travel-related opportunities which we feature on our website. As such we may send you emails that contain information about your apparent travel-related interests. For example, if you search for a hostel in New York on our website and have not yet booked your travel, we may send you an email message to tell you about a special offer for New York hostels. Likewise, if you receive an email from us with information in it about Paris and then show an interest in Paris as a destination or Paris hostels by clicking on the link about Paris in the email, you may receive an email about Paris hostel offers or other French destinations. We believe these email messages will provide you with useful information about travel-related offers available through our site. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send.
We would not sell or rent your personal information to third parties for their marketing purposes without your prior consent.
In the event that you choose to participate in our Member-Get-Member program, we will only use information about your referred friends to invite them to subscribe to our email newsletters and email offers and, if they subscribe, for any other purpose notified to them at the time of subscription.
On occasions, we may supply statistics about our customers to third-parties such as hostels or other agents. These statistics never contain personally identifying information.
WHAT INFORMATION REQUIRED TO PROCESS YOUR BOOKING?
For us to process a booking for you, we require some information from you. This includes your name, nationality, your gender (or the gender of the group you are in), your phone number and email address. Also, since we confirm your booking while you are on the site, we require your credit or debit card details so we can guarantee your beds when you pay your deposit
WHAT SERVICES WE PROVIDE?
We facilitate the processing and booking of certain travel services including accommodation. We do not provide, own or run any travel services ourselves and in particular we do not provide, own or run any accommodation.
You may cancel your booking up to twenty-four hours before arrival. Please do so directly with the relevant travel services provider.
You may cancel your booking up to twenty-four hours before arrival. Please do so directly with the relevant travel services provider.
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